A sewage overflow in a finished basement can quickly go from a minor inconvenience to a full-blown disaster. For one Brooklyn homeowner, a backup led to widespread water damage, mold, and a lot of stress. But thanks to the expertise of Crestview Public Adjusters, what started as a chaotic situation turned into a remarkable outcome. From navigating the cleanup to negotiating a massive settlement, here’s how we helped our client recover and come out ahead.
The Problem: Sewage Overflow and Mold Nightmare
When sewage backed up into the finished basement, it didn’t just cause water damage – it led to serious contamination across five rooms. Mold quickly took hold on the floors, walls, and personal items, spreading in every corner of the basement. What started as a basic water issue quickly escalated into a health and safety risk, requiring expert intervention for cleanup and mold remediation.
The Hurdles: Speed, Safety, and Salvaging What We Could
The clock was ticking. The primary challenge wasn’t just the mold – it was preventing further spread and getting a cleanup team on-site ASAP. With the homeowner’s belongings at risk, salvaging what we could while handling the contamination was a balancing act. We had to work quickly to prevent additional damage and make sure that every step was done with health and safety in mind.
The Strategy: A Full-Circle Approach for Maximum Results
This is where Crestview Public Adjusters truly stepped in. We took charge of the situation, overseeing every phase from start to finish. Here’s how we handled it:
- Contamination Assessment: The first step was to assess the extent of the damage and contamination. We made sure the client’s safety was prioritized before diving into the cleanup.
- Mold Remediation & Cleanup: Our mold remediation experts ensured the basement was thoroughly cleaned, removing all hazardous mold while complying with health standards.
- Pack-Out & Reconstruction: We packed out affected items and ensured they were properly stored to avoid further contamination. Then came the demolition and reconstruction phase to restore the basement back to its original state.
- Documentation: Every step was meticulously documented to help negotiate with the insurer, ensuring that no detail was missed when it came time to settle the claim.
The Outcome: From a $30,000 Settlement to $115,000!
At first, the homeowner was pleased with a $30,000 settlement. But after Crestview Public Adjusters got involved, the situation dramatically improved. Within less than 40 days, we had worked out a thorough, undisputed estimate, resulting in a final settlement of over $115,000! Not only did the client get the funds they needed, but they were also so impressed with the process that they’re likely to send referrals our way.
If you find yourself facing a similar situation, don’t go it alone. Reach out to Crestview Public Adjusters. Our mold damage public adjusters will help you navigate the process and turn your worst-case scenario into a success story.
Need assistance with a claim? Book a FREE consultation today! We’re here to help you get the settlement you deserve.