Key Points:
- Home insurance typically covers sudden and accidental water damage but not gradual issues like leaks or poor maintenance.
- Flood damage is usually excluded from standard policies, requiring separate flood insurance.
- Understanding the difference between covered and uncovered water damage can help policyholders avoid costly surprises.
Water damage is covered by homeowners insurance if it is sudden and accidental. This includes incidents like burst pipes, appliance malfunctions, or storm-related damage. However, insurance does not cover water damage caused by neglect, poor maintenance, or gradual leaks. Flooding is also not covered under standard policies and requires a separate flood insurance policy. Understanding the specifics of your coverage is essential to avoid unexpected financial burdens.
Understanding Water Damage Coverage in Home Insurance
Water damage can be one of the most expensive issues a homeowner faces, with costs ranging from $1,304 to $5,514 on average, according to the Insurance Information Institute. While home insurance policies do cover certain types of water damage, they also have exclusions that homeowners must be aware of.
Covered Water Damage: What Falls Under Your Policy?
Insurance providers typically cover water damage when it happens suddenly and is unavoidable. If the damage is accidental and not caused by neglect, it’s likely covered. Some of the most common examples include:
- Burst Pipes: If a pipe suddenly bursts due to freezing temperatures or unforeseen pressure buildup, your insurance will typically cover the repairs and resulting damage.
- Appliance Leaks: A sudden failure of a washing machine, dishwasher, or water heater that leads to water damage is usually covered.
- Roof Leaks from Storms: If high winds or hail damage your roof, causing water to enter your home, most policies will pay for the repairs and water damage.
- Accidental Water Discharge: If a plumbing system or HVAC unit fails unexpectedly, leading to flooding, insurance may cover it.
Firefighting Efforts: If water damage results from efforts to extinguish a fire in your home, your insurance policy will likely cover the damages.

When Is Water Damage Not Covered?
Just as important as knowing what’s covered is understanding what isn’t. Home insurance policies often exclude the following:
- Flood Damage: Damage from natural flooding, such as hurricanes, heavy rain, or overflowing bodies of water, is not covered. Homeowners need a separate flood insurance policy for this type of damage.
- Sewer Backups: Unless you have a specific endorsement, water damage from a backed-up sewer or sump pump failure is not included.
- Gradual Leaks: Long-term leaks from plumbing systems, roofs, or appliances due to neglect or lack of maintenance will not be covered.
- Mold and Rot Due to Neglect: If water damage leads to mold growth over time and is determined to be preventable, insurers may deny the claim.
How to File a Water Damage Insurance Claim
Filing an insurance claim for water damage can be stressful, but knowing the process in advance can help. Here’s what homeowners should do:
- Document the Damage: Take photos and videos of the affected areas before attempting any cleanup.
- Prevent Further Damage: Insurance policies require homeowners to take reasonable steps to prevent further damage, such as stopping leaks or removing excess water.
- Notify Your Insurance Company: Report the damage as soon as possible and provide them with the necessary documentation.
- Work with an Adjuster: The insurance company will send an adjuster to assess the damage and determine your compensation.
- Review the Settlement Offer: If you disagree with the amount offered, you may negotiate or hire a public adjuster to assist with the process.
Water Damage from Flooding: What Are Your Options?
If your home experiences flood damage, a standard home insurance policy won’t cover it. Instead, you’ll need:

Why Work with a Public Adjuster for Water Damage Claims?
Insurance companies may not always offer a fair settlement, especially when evaluating the extent of water damage. This is where public adjusters can help. Unlike insurance company adjusters, who work for the insurer, public adjusters advocate for homeowners, ensuring they receive the maximum payout possible. They assist with documentation, negotiations, and claim appeals to prevent homeowners from being shortchanged.
Get Expert Help for Your Water Damage Claim
If you’re struggling with a water damage claim in New Jersey, New York, or Florida, Crestview Public Adjusters can help. Our team of experienced public adjusters will ensure you receive the full compensation you deserve. Contact us today to maximize your insurance payout and get your home back to normal.