Claim
A lightning strike impacted a gas vent located on the roof of a 10,000-square-foot residence. The electrical discharge traveled down the vent pipe, leading to a fire outbreak in the basement. Consequently, the basement fire resulted in smoke damage that spread throughout the entire house.
Hurdles Faced
Assessing the extent of damage caused by smoke, soot, and related factors, the client
had a significant number of office supplies and numerous personal belongings that suffered harm.
Strategy Implemented
Crestview promptly conducted their own tests to assess the level of smoke damage, including soot and bacterial contamination. Many personal items were found to be affected. We then engaged a content specialist and oversaw the coordination of emergency services. Crestview also proactively handled the issue of loss of use and successfully negotiated with
the insurance company to secure a lump sum payment to cover the homeowner’s living expenses during this time.
Successful Outcome
Crestview reached a settlement of
$850,000 for the claim within a remarkably brief period of fewer than 90 days. This swift resolution enabled the homeowner to promptly move forward with the rebuilding process.
